Help for teachers
| Help for parents and community
Help with opening resources
Here is some advice for opening resources downloaded through TaLe.
When you download a resource you may have problems opening the file because:
- Your computer does not recognise the particular file type.
- Your computer does not have the right software to open the resource.
- The file has not properly downloaded.
If the downloaded resource file does not open automatically when you double-click on it:
- Try opening it with a specific application.
Use your mouse to right click the file and select 'Open With' from the contextual menu and select one of the listed applications.
- Try opening it from within an application.
Launch the appropriate application and use Open from the File menu (or from the Microsoft Office button) and locate the file on your computer.
- Try opening it with your Internet Browser.
Launch your Internet browser (Internet Explorer, FireFox, Safari) and try opening the file from the File menu.
- Check that the resource has fully downloaded.
Some large resources take a long time for the file to download to your computer and can not be opened until the download is complete.
- Check that the resource has been unzipped.
Multimedia resources are downloaded as compressed zip files. These files need to be uncompressed (unzipped) before you can open the contents. See: Help with unzipping files.
Windows zip file
Macintosh zip file 
Many learning resources are downloaded as compressed zip files to make them smaller. These files need to be extracted - unzipped - before you can use the resource. Most computers have software for unzipping files.
See: Help with unzipping files for more information.
Windows zip file
Macintosh zip file 
The Learning Federation (TLF) resources can be used online using the View button or saved to a computer using the Download button. Here are some tips for opening a downloaded TLF resource.
- Each resource is downloaded as a compressed file (zip). The file will be labelled L or R followed by a number. e.g. L9564.zip or R2341.zip. The resource file needs to be uncompressed (unzipped) before it can be used. It contains a set of files and folders.
Windows zip file
Macintosh zip file 
- To launch the resource you need to open the start file with your internet browser such as Internet Explorer, Firefox or Safari. This is usually labelled: index.html.
- Some of the latest resources from TLF have changed their naming conventions. Resources such as Federation Biography series have start files beginning with 3 digits followed by _index.xml e.g. 652_index.xml.
- TLF learning objects need the Flash plugin to be installed for the browser.
- Most TLF film resources use QuickTime plugins.
- Some older TLF learning objects operate better if opened with Safari rather than Firefox on a Macintosh.
Centre Learning Innovation (CLI) multimedia resources can be used online using the View button or saved to a computer using the Download button. Here are some tips for opening a downloaded CLI multimedia resource.
- Each resource is downloaded as a compressed file (zip). The file will be labelled with a serial number. e.g. 8469.zip. The resource file needs to be uncompressed (unzipped) before it can be used. It contains a set of files and folders.
Windows zip file
Macintosh zip file 
- To launch the resource you need to open the start file with your internet browser such as Internet Explorer, Firefox or Safari. CLI resources use different naming conventions for their start files.
- Older resources may have a start file labelled: index.htm or index.html
- Newer resources have a start file labelled with the serial number e. g. 8469_00.htm
- Most CLI multimedia resources need the Flash plugin to be installed for the browser.
Office documents with file extensions ending with .docx. xlsx, .ppsx need to be opened with Office 2007 for Windows (or Office 2008 for Macintosh). If you do not have access to these versions you can download a conversion tool for your Office applications from this Microsoft location (Windows only). Other ways of opening these files:
- OpenOffice applications can be used to open most Office documents.
- Macintosh users can use TextEdit or Pages to open MS Word files.
PDF files can be opened with Adobe Reader software or with your Internet browser if the PDF viewer plugin is installed. Macintosh users can also use the Preview application to open these files.
These Interactive Whiteboard (IWB) resources need to be opened by the Activstudio and SMART tools software directly (See: How do I use flipcharts?). If you encounter a folder full of images and other files instead of a single file your computer may have accidently unzipped the resource. You will need a new copy of the file.
Multimedia resources and Learning Objects contain different types of content including html, Flash, audio and video files. This content is usually contained within a set of folders. The best way to open this type of resource is to find an index.htm or index.html file and open it with your Internet browser. This will provide a navigation screen for getting to the different parts of the resource.
Here are some suggestions for opening individual components.
| File type | Open with |
|---|---|
| QuickTime and Movie (.mov) files | QuickTime Player |
| Windows Media Audio (.wma) and Video (.wmv) files | Windows Media Player or equivalent |
| MPEG4 video (.m4p) and ACC audio(.acc) files | ITunes (Windows/Macintosh) |
| Flash (.fla) and Shockwave files (.swf) | Adobe Media Player |
